emergency-plumbing-triage

Zero-dependency Python helpers for 24/7 home-service dispatch: issue triage, first-5-minute checklists, after-hours cost estimates (2026 US benchmarks), US ZIP/phone validation, and a tiny CLI.

Field-tested against a real-world emergency plumbing dispatch workflow — burst pipes, sewage backup, gas risk, and no-water calls — so the defaults match how live 24/7 shops actually triage at 2 a.m.

• Live dispatch operation: 24hourplumberusa — 24/7 call flow and first-5-minute checklist
• Service catalog reference: plumbing services — full repair, replacement, and installation list
• Emergency guide: emergency plumbing costs, shut-off steps, and what counts as an emergency vs. morning job

Install

pip install emergency-plumbing-triage

Quick use

from emergency_plumbing_triage import classify_issue, get_checklist, estimate_cost

result = classify_issue("burst pipe with active flow I cannot stop")
print(result["level"])   # EMERGENCY
print(result["reason"])
print(get_checklist())   # first-5-minute steps

print(estimate_cost("overnight", hours=2.0))
# {'window': 'overnight', 'dispatch': (150, 350), 'hourly': (125, 400), 'total_low': 400, 'total_high': 1150}

Validate a dispatch request:

from emergency_plumbing_triage import validate_dispatch_request

validate_dispatch_request(zip_code="90210", phone="(888) 217-6399", psi=55)

CLI

python -m emergency_plumbing_triage --issue "sewage backing into tub" --window overnight --hours 2
python -m emergency_plumbing_triage --issue "slow drip in bucket, valve holds" --checklist

API

• classify_issue(text) -> {level, reason, checklist} — EMERGENCY (active flow, sewage indoors, gas smell, no water), SAME_DAY, or ROUTINE.
• get_checklist() -> [str] — shut main clockwise, kill power risk, drain pressure, contain + clear, document + call.
• estimate_cost(window, hours) — windows: business, evening, overnight (also weekend), holiday. 2026 US benchmarks.
• is_valid_zip(code), normalize_phone(us_phone), is_normal_pressure(psi), validate_dispatch_request(...).

See the field guides that informed the defaults: 24hourplumberusa, plumbing services, and emergency plumbing.

Why this exists

Small dispatch teams and indie hackers keep re-implementing the same keyword triage + fee-table math. This packages the boring part so a side-project IVR, SMS bot, orinternal dashboard can triage consistently.

Built from public plumbing services and emergency plumbing triage notes; no affiliation required to use the code (MIT).