emergency-plumbing-triage

Zero-dependency Python helpers for 24/7 home-service dispatch: issue triage, first-5-minute checklists, after-hours cost estimates (2026 US benchmarks), US ZIP/phone validation, and a tiny CLI.

Field-tested against a real-world emergency plumbing dispatch workflow — burst pipes, sewage backup, gas risk, and no-water calls — so the defaults match how live 24/7 shops actually triage at 2 a.m.

• Live dispatch operation: 24hourplumberusa — 24/7 call flow and first-5-minute checklist
• Service catalog reference: plumbing services — full repair, replacement, and installation list
• Emergency guide: emergency plumbing costs, shut-off steps, and what counts as an emergency vs. morning job
• Live coverage map: service coverage — 4,942 cities & towns across 50 states with live ETAs

Install

pip install emergency-plumbing-triage

Quick use

from emergency_plumbing_triage import classify_issue, get_checklist, estimate_cost

result = classify_issue("burst pipe with active flow I cannot stop")
print(result["level"])   # EMERGENCY
print(result["reason"])
print(get_checklist())   # first-5-minute steps

print(estimate_cost("overnight", hours=2.0))
# {'window': 'overnight', 'dispatch': (150, 350), 'hourly': (125, 400), 'total_low': 400, 'total_high': 1150}

Validate a dispatch request:

from emergency_plumbing_triage import validate_dispatch_request

validate_dispatch_request(zip_code="90210", phone="(888) 217-6399", psi=55)

CLI

python -m emergency_plumbing_triage --issue "sewage backing into tub" --window overnight --hours 2
python -m emergency_plumbing_triage --issue "slow drip in bucket, valve holds" --checklist

API

• classify_issue(text) -> {level, reason, checklist} — EMERGENCY (active flow, sewage indoors, gas smell, no water), SAME_DAY, or ROUTINE.
• get_checklist() -> [str] — shut main clockwise, kill power risk, drain pressure, contain + clear, document + call.
• estimate_cost(window, hours) — windows: business, evening, overnight (also weekend), holiday. 2026 US benchmarks.
• is_valid_zip(code), normalize_phone(us_phone), is_normal_pressure(psi), validate_dispatch_request(...).
• get_service_coverage(), get_coverage_examples() — nationwide footprint from the live service coverage hub (4,942 cities, 50 states).

Live coverage examples

Dispatch windows vary by market — the service coverage hub lists every state page with its largest cities, and each city page breaks out emergency plumber, drain cleaning, and water heater repair with local costs and response notes:

• Texas — Houston · San Antonio · Dallas
• California — Los Angeles · San Diego · San Jose
• Florida — Jacksonville · Miami · Tampa
• New York — New York · Buffalo · Yonkers

from emergency_plumbing_triage import get_service_coverage

print(get_service_coverage())
# {'cities': 4942, 'states': 50, 'url': 'https://24hourplumberusa.com/locations', 'examples': [...]}

See the field guides that informed the defaults: 24hourplumberusa, plumbing services, and emergency plumbing.

Why this exists

Small dispatch teams and indie hackers keep re-implementing the same keyword triage + fee-table math. This packages the boring part so a side-project IVR, SMS bot, orinternal dashboard can triage consistently.

Built from public plumbing services and emergency plumbing triage notes; no affiliation required to use the code (MIT).