inkbox
Python SDK for the Inkbox API — API-first communication infrastructure for AI agents (email, phone, identities, encrypted vault — login credentials, API keys, key pairs, SSH keys, OTP, etc.).
Install
pip install inkbox
Requires Python ≥ 3.11.
Authentication
You'll need an API key to use this SDK. Get one at inkbox.ai/console.
Inkbox(...) resolves api_key / base_url / vault_key from the explicit argument, then the matching env var (INKBOX_API_KEY / INKBOX_BASE_URL / INKBOX_VAULT_KEY), then a ~/.inkbox/config file (key = value lines). The file fallback is handy for background/agent processes that don't inherit the shell's env, so Inkbox() with no arguments works once the file is in place.
Quick start
import os
from inkbox import Inkbox
with Inkbox(
api_key=os.environ["INKBOX_API_KEY"],
vault_key=os.environ.get("INKBOX_VAULT_KEY"),
) as inkbox:
# Create an agent identity with a linked mailbox
identity = inkbox.create_identity("support-bot", display_name="Support Bot")
identity.provision_phone_number() # provisions a local number
# Send email directly from the identity
identity.send_email(
to=["customer@example.com"],
subject="Your order has shipped",
body_text="Tracking number: 1Z999AA10123456784",
)
# Place an outbound call
identity.place_call(
to_number="+18005559999",
client_websocket_url="wss://my-app.com/voice",
)
# Read inbox
for message in identity.iter_emails():
print(message.subject)
# List calls
calls = identity.list_calls()
# Access credentials (vault unlocked at construction)
for login in identity.credentials.list_logins():
print(login.name, login.payload.username)
Authentication
| Argument | Type | Default | Description |
|---|---|---|---|
api_key |
str |
required | Your ApiKey_... token |
base_url |
str |
API default | Override for self-hosting or testing |
timeout |
float |
30.0 |
Request timeout in seconds |
Use with Inkbox(...) as inkbox: (recommended) or call inkbox.close() manually to clean up HTTP connections.
Agent Signup
Agents can self-register without a pre-existing API key. All signup methods are class methods — no Inkbox instance required.
import os
from inkbox import Inkbox
# Sign up (public — no API key needed)
result = Inkbox.signup(
human_email="john@example.com",
note_to_human="Hey John, this is your sales bot signing up!", # required
display_name="Sales Agent", # optional
agent_handle="sales-agent", # optional
email_local_part="sales.agent", # optional
harness="claude-code", # optional — selects matching plugin guidance
invitation_token=os.getenv("INKBOX_A2A_INVITATION"), # optional link or raw token
)
api_key = result.api_key # save — shown only once
email = result.email_address # e.g. "sales-agent-a1b2c3@inkboxmail.com"
handle = result.agent_handle # e.g. "sales-agent-a1b2c3"
print(result.message) # authoritative delivery/acceptance outcome
# A matching email-bound invitation can claim immediately without another email.
already_claimed = (
result.invitation is not None and result.invitation.status == "accepted"
) or result.claim_status == "agent_claimed"
if not already_claimed:
# If the email is missing, resend before submitting its 6-digit code.
# Inkbox.resend_signup_verification(api_key) # 5-minute cooldown
Inkbox.verify_signup(api_key, verification_code="483921")
# Check status and restrictions
status = Inkbox.get_signup_status(api_key)
print(status.claim_status) # "agent_unclaimed" or "agent_claimed"
print(status.restrictions.max_sends_per_day) # Effective 24-hour recipient-send limit
| Method | Auth | Returns |
|---|---|---|
Inkbox.signup(human_email, *, note_to_human, ..., invitation_token=None) |
None | AgentSignupResponse |
Inkbox.verify_signup(api_key, verification_code) |
API key | AgentSignupVerifyResponse |
Inkbox.resend_signup_verification(api_key) |
API key | AgentSignupResendResponse |
Inkbox.get_signup_status(api_key) |
API key | AgentSignupStatusResponse |
signup() requires human_email and note_to_human. display_name, agent_handle, email_local_part, harness, and invitation_token are optional. Omit invitation_token when signup is not part of an A2A connection invitation. When an invitation is present, signup and verification return an optional invitation summary. A claimed response includes plugin guidance in message, tailored to harness when supplied.
Note: Unclaimed agents have a limited send quota and can only email the
human_emailspecified at signup. After verification or human approval in the console, full capabilities are unlocked.
Note: The
organization_idreturned at signup may change after verification or human approval. Always use theorganization_idfrom the most recent response (verify_signuporresend_signup_verification) rather than caching the value from the initialsignup()call.
Identities
inkbox.create_identity() and inkbox.get_identity() return an AgentIdentity object that holds the identity's channels and exposes convenience methods scoped to those channels.
# create_identity atomically provisions the mailbox AND the tunnel —
# both come back on the response. Phone numbers stay opt-in.
identity = inkbox.create_identity(
"sales-bot",
display_name="Sales Bot",
description="Sales-outreach agent",
)
phone = identity.provision_phone_number() # provisions a local number
print(identity.email_address) # sales-bot@inkboxmail.com
print(identity.tunnel.public_host) # sales-bot.inkboxwire.com
print(phone.number)
# Pin the identity's mailbox to a verified custom sending domain
# (bare name; see "Custom Sending Domains" below).
inkbox.create_identity("sales-bot-2", sending_domain="mail.acme.com")
# Provision a passthrough tunnel (tls_mode is fixed at create time)
from inkbox import IdentityTunnelCreateOptions
inkbox.create_identity("sales-bot-pt", tunnel=IdentityTunnelCreateOptions(tls_mode="passthrough"))
# Get an existing identity
identity = inkbox.get_identity("sales-bot")
identity.refresh() # re-fetch channels from API
# Admin credentials list organization identities; agent-scoped credentials
# return only their own identity.
all_identities = inkbox.list_identities()
# Agent-scoped credentials discover peers through the A2A directory.
peers = inkbox.a2a.organization_directory()
# Update handle, display name, and description. For description,
# pass None to clear and omit the kwarg to leave untouched.
identity.update(new_handle="sales-bot-v2")
identity.update(display_name="New Name", description="New blurb")
identity.update(description=None) # clear
# Release the phone number (vendor + local).
identity.release_phone_number()
# Delete (cascades to mailbox + tunnel + phone-number release; revokes scoped API keys).
identity.delete()
Mailbox imports
from inkbox import MailImportFormat
created = inkbox.mailboxes.imports.create(
"agent@inkboxmail.com",
source_format=MailImportFormat.AUTO,
original_addresses=["old-address@example.com"],
)
inkbox.mailboxes.imports.upload(created.upload, "./archive.mbox")
inkbox.mailboxes.imports.start("agent@inkboxmail.com", str(created.job.id))
job = inkbox.mailboxes.imports.wait(
"agent@inkboxmail.com",
str(created.job.id),
timeout=3600,
poll_interval=5,
)
Supported formats are auto, mbox, eml, and zip. A ZIP may hold .eml
and/or .mbox files (a Gmail Takeout ZIP imports as-is); entries that are not
mail, including nested archives, are ignored. wait fetches immediately, polls
every five seconds by default, and returns every terminal state, including
failed and cancelled. A local timeout does not cancel the job. Counters are
cumulative and never go backwards, but they can sit unchanged while a large
message is processed and never yield a percentage. Jobs run one at a time per
organization and share overall import capacity, so a long queued stretch is
normal. Unsafe imported content may be rejected and reported in
messages_rejected_unsafe.
Upload targets expire after 5 minutes; call refresh_upload_target and upload
again if one expires, or cancel the job so the mailbox is not held by an
upload that never landed. Other limits: 1 GiB per upload, 50 MiB per message,
100,000 messages and 20 original_addresses per job, 65,000 entries per ZIP, 20
import jobs per organization per 24 hours (MailImportQuotaExceededError
carries retry_after_seconds), and one in-flight import per mailbox.
# Send an email (plain text and/or HTML)
sent = identity.send_email(
to=["user@example.com"],
subject="Hello from Inkbox",
body_text="Hi there!",
body_html="<p>Hi there!</p>",
cc=["manager@example.com"],
bcc=["archive@example.com"],
)
# Send a threaded reply
identity.send_email(
to=["user@example.com"],
subject=f"Re: {sent.subject}",
body_text="Following up!",
in_reply_to_message_id=sent.id,
)
# Send with attachments
identity.send_email(
to=["user@example.com"],
subject="See attached",
body_text="Please find the file attached.",
attachments=[{
"filename": "report.pdf",
"content_type": "application/pdf",
"content_base64": "<base64-encoded-content>",
}],
)
# Inline images: set content_id on an image attachment and reference it from
# body_html as cid:<content_id>. Requires body_html + an image/* content_type,
# a unique id per send, and is not supported on forwards.
identity.send_email(
to=["user@example.com"],
subject="Weekly report",
body_html='<p>Revenue:</p><img src="cid:chart">',
attachments=[{
"filename": "chart.png",
"content_type": "image/png",
"content_base64": "<base64-encoded-content>",
"content_id": "chart",
}],
)
# Track opens: embed a tracking pixel when an HTML body is present. Opens
# surface on the returned Message as first_opened_at / open_count.
tracked = identity.send_email(
to=["user@example.com"],
subject="Did you see this?",
body_html="<p>Please review.</p>",
track_opens=True,
)
print(tracked.first_opened_at, tracked.open_count)
# Caveats: plain-text-only sends aren't tracked;
# open_count is approximate (proxy prefetch inflates it, the per-window
# debounce collapses repeats — so it can read above or below the true
# count); prefer first_opened_at. Pixels can also raise spam scores.
# Iterate inbox (paginated automatically)
for msg in identity.iter_emails():
print(msg.subject, msg.from_address, msg.is_read)
# Filter by direction: "inbound" or "outbound"
for msg in identity.iter_emails(direction="inbound"):
print(msg.subject)
# Iterate only unread emails
for msg in identity.iter_unread_emails():
print(msg.subject)
# Mark messages as read (or unread)
identity.mark_emails_read([msg.id for msg in identity.iter_unread_emails()])
identity.mark_emails_unread(["message-uuid"])
# Get all emails in a thread (thread_id comes from msg.thread_id)
thread = identity.get_thread(msg.thread_id)
for m in thread.messages:
print(m.subject, m.from_address)
Fetching a single inbound message by id (inkbox.messages.get, below)
with an API key marks it read server-side (is_read becomes True);
iterating via iter_emails / iter_unread_emails does not, so
mark_emails_read stays the way to clear unread in list-only workflows.
This server-side is_read (the agent consumed the message via the API)
is distinct from first_opened_at (the recipient's mail client loaded
the tracking pixel).
Mailbox storage
Every mailbox has a plan storage cap. Sends, reply-alls, and forwards that
would push it over the cap are rejected with a 402 —
StorageLimitExceededError:
from inkbox import StorageLimitExceededError
try:
identity.send_email(to=["user@example.com"], subject="Hi", body_text="…")
except StorageLimitExceededError as err:
print(err.message) # human-readable, includes the limit
print(err.limit_bytes, err.upgrade_url) # e.g. 2147483648, https://…?tab=billing
# Free space (reclaim is immediate) or upgrade the plan:
inkbox.messages.delete(mailbox.email_address, "message-uuid")
inkbox.threads.delete(mailbox.email_address, "thread-uuid")
Current usage lives on the mailbox (inkbox.mailboxes.list() / .get()):
mailbox = inkbox.mailboxes.get("abc-xyz@inkboxmail.com")
print(mailbox.storage_used_bytes) # e.g. 1288490188
print(mailbox.storage_limit_bytes) # e.g. 2147483648 (2 GiB), or None if unresolved
used_gib = mailbox.storage_used_bytes / 1024**3 # caps are binary — GiB, not GB
The caps are binary: 2 GiB is 2 * 1024**3 = 2,147,483,648 bytes. Divide by
1024 and label the result GiB/MiB.
Free plan: a footer is appended to the stored body of outgoing mail, so what you read back with
inkbox.messages.get(...)is not byte-for-byte what you sent — asent_body == fetched_bodyround-trip assertion will fail on Free plans (a send with no body comes back with the footer as its body). Paid plans are unaffected.
Phone
# Place an outbound call — stream audio over WebSocket
call = identity.place_call(
to_number="+15551234567",
client_websocket_url="wss://your-agent.example.com/ws",
)
print(call.status, call.rate_limit.calls_remaining)
# Let Voice AI handle the call using this identity's saved authority.
from inkbox import CallMode, HostedAgentAuthorityMode, VoicemailDetection
hosted_call = identity.place_call(
to_number="+15551234567",
mode=CallMode.HOSTED_AGENT,
reason="Coordinate the appointment and send confirmations.",
voicemail_detection=VoicemailDetection.DISABLED,
)
# Set the saved default for future inbound and outbound Voice AI calls.
# Changing the saved default requires an admin API key.
identity.set_hosted_agent_authority_mode(HostedAgentAuthorityMode.YOLO)
# Per-call overrides are optional. contact_scoped always downscopes. yolo
# requires an admin credential unless the saved authority is already yolo.
scoped_call = identity.place_call(
to_number="+15551234567",
mode=CallMode.HOSTED_AGENT,
reason="Confirm only this caller's appointment.",
hosted_agent_authority_mode=HostedAgentAuthorityMode.CONTACT_SCOPED,
)
# List calls (paginated)
calls = identity.list_calls(limit=10, offset=0)
for call in calls:
print(call.id, call.direction, call.remote_phone_number, call.status)
# Fetch transcript segments for a call
segments = identity.list_transcripts(calls[0].id)
for t in segments:
print(f"[{t.party}] {t.text}") # party: "local" or "remote"
# Inspect tool activity for a Voice AI call
activity = identity.list_tool_invocations(calls[0].id, limit=50, offset=0)
for invocation in activity.items:
print(invocation.tool_name, invocation.status)
# Read transcripts across all recent calls
for call in identity.list_calls(limit=10):
segments = identity.list_transcripts(call.id)
if not segments:
continue
print(f"\n--- Call {call.id} ({call.direction}) ---")
for t in segments:
print(f" [{t.party:6}] {t.text}")
# Filter to only the remote party's speech
for t in identity.list_transcripts(calls[0].id):
if t.party == "remote":
print(t.text)
# Search transcripts across a phone number (org-level)
hits = inkbox.phone_numbers.search_transcripts(phone.id, q="refund", party="remote")
for t in hits:
print(f"[{t.party}] {t.text}")
Text Messages (SMS/MMS)
Send and receive SMS/MMS through the identity's assigned phone number.
Outbound SMS rules (read before sending):
- Each sender phone number is rate-limited to 100 recipient sends per rolling 24-hour window. A 3-recipient group message counts as 3 recipient sends. A single accepted send may push usage past the cap; the next capped send returns
429 sender_rate_limited. - A new local number takes ~10-15 minutes for the 10DLC campaign to propagate at the carrier —
phone_number.sms_statusreadspendinguntil then, and sends will return409 sender_sms_pending. - The recipient must have texted
STARTto any number within your organization to opt in. Unknown recipients will fail with403 recipient_not_opted_in; recipients who later sendSTOPflip to403 recipient_opted_out. You can inspect consent state directly viainkbox.sms_opt_ins— see SMS Opt-Ins. - Beta: Group MMS and conversation sends are beta. Some carriers may reject group chats or MMS from 10DLC numbers even when the sender is ready and recipients have opted in.
Customer-managed 10DLC brands and campaigns lift the default per-number cap to the carrier-assigned tier.
# Send SMS/MMS. Returns a queued TextMessage; final delivery state
# arrives via any webhook subscription on the sender's phone number
# whose event_types include the text.* lifecycle events.
sent = identity.send_text(to="+15551234567", text="Hello from Inkbox")
print(sent.id, sent.delivery_status) # SmsDeliveryStatus.QUEUED
# Group MMS uses the same method with a list of recipients.
group = identity.send_text(
to=["+15551234567", "+15557654321"],
text="Hello group",
media_urls=["https://example.com/photo.jpg"],
)
print(group.conversation_id, group.recipients)
# Reply to an existing conversation by UUID. Do not pass "to" with this form.
reply = identity.send_text(
conversation_id=group.conversation_id,
text="Following up in the same conversation.",
)
# List text messages
texts = identity.list_texts(limit=20)
for t in texts:
print(t.remote_phone_number, t.text, t.is_read)
# Filter to unread only
unread = identity.list_texts(is_read=False)
# Get a single text
text = identity.get_text("text-uuid")
print(text.type) # "sms" or "mms"
if text.media: # MMS attachments (temporary signed URLs)
for m in text.media:
print(m.content_type, m.size, m.url)
# List one-to-one conversation summaries; opt into groups explicitly.
convos = identity.list_text_conversations(limit=20, include_groups=True)
for c in convos:
print(c.id, c.participants, c.latest_has_media, c.latest_text)
# Get messages in a specific conversation by remote number or conversation UUID.
msgs = identity.get_text_conversation("+15551234567", limit=50)
# Mark as read
identity.mark_text_read("text-uuid")
identity.mark_text_conversation_read("+15551234567")
# Org-level: search and delete
results = inkbox.texts.search(phone.id, q="invoice", limit=20)
inkbox.texts.update(phone.id, "text-uuid", status="deleted")
SMS Opt-Ins
Per-recipient SMS consent state, keyed by (your org, recipient number). The
registry is updated automatically when recipients text START / STOP to any
of your numbers (source="sms").
Reads — open to admin API keys and user session JWTs.
from inkbox import SmsOptInStatus
# List the org's consent rows (newest-updated first; server caps limit at 200)
rows = inkbox.sms_opt_ins.list(limit=50)
opted_out = inkbox.sms_opt_ins.list(status=SmsOptInStatus.OPTED_OUT)
# Look up one recipient — 404 → InkboxAPIError if no row exists
row = inkbox.sms_opt_ins.get("+15551234567")
print(row.status, row.source, row.opted_in_at, row.opted_out_at)
Writes — admin-only, and only if your org runs its own active, customer-managed 10DLC
campaign. Orgs on the Inkbox-default campaign share consent state and get a
409 customer_campaign_required on write attempts. Writes record an audit
event with source="api".
# Record consent captured outside of STOP/START (signup form, paper waiver, etc.)
inkbox.sms_opt_ins.opt_in("+15551234567")
# Honor an opt-out collected outside of inbound STOP
inkbox.sms_opt_ins.opt_out("+15551234567")
iMessage
Chat with humans over the shared iMessage router or a dedicated iMessage
number. iMessage is opt-in per identity (imessage_enabled). Shared and
dedicated_inbound service require the human to message first;
dedicated_outbound numbers may start new conversations, subject to consent,
contact-rule, and rate-limit checks.
from inkbox import IMessageSendStyle
# Shared service: opt an identity in at create time or later.
identity = inkbox.create_identity("my-agent", imessage_enabled=True)
# Resolve the router number at runtime — never hardcode it.
router = inkbox.imessages.get_triage_number()
print(router.number, router.connect_command) # e.g. 'connect @my-agent'
# List every dedicated number owned by the organization, attached or not.
numbers = inkbox.imessages.list_numbers()
for number in numbers:
print(number.number, number.type, number.agent_handle)
# Claim an unattached organization-owned number. Keep the caller-generated
# key stable if the request's outcome is ambiguous and you retry it.
number = inkbox.imessages.claim_number(
type="dedicated_outbound",
idempotency_key="claim-outbound-agent-2026-07-18",
)
print(number.can_start_conversations) # True
# Claim and attach atomically while creating an identity.
outbound_identity = inkbox.create_identity(
"outbound-agent",
imessage_enabled=True,
imessage_number_type="dedicated_outbound",
)
print(outbound_identity.imessage_number.number)
# Existing identities can atomically claim/swap a new number, attach an already
# owned number by UUID, or move back to the shared service with explicit None.
identity.update(
imessage_number_type="dedicated_inbound",
idempotency_key="swap-my-agent-inbound-2026-07-18",
)
identity.update(imessage_number_id=number.id)
identity.update(imessage_number_id=None)
# Once a human has connected and messaged, read and reply.
convos = identity.list_imessage_conversations(limit=20)
msgs = identity.list_imessages(conversation_id=convos[0].id)
identity.send_imessage(
conversation_id=convos[0].id,
text="On it — give me two minutes.",
)
# Dedicated outbound only: create or reuse an exact-participant group. Keep the
# returned conversation_id and use it for later replies. A best-known set that
# matches multiple conversations returns 409 instead of choosing one.
group = outbound_identity.send_imessage(
to=["+15551234567", "+15557654321"],
text="Welcome to the group!",
media_urls=["https://example.com/group-photo.jpg"],
send_style=IMessageSendStyle.CONFETTI,
)
outbound_identity.send_imessage(
conversation_id=group.conversation_id,
text="Following up in the same conversation.",
media_urls=["https://example.com/follow-up.jpg"],
send_style=IMessageSendStyle.LASERS,
)
group_convos = outbound_identity.list_imessage_conversations(include_groups=True)
group_msgs = outbound_identity.list_imessages(include_groups=True)
print(group.is_group, group.participants, group.recipients)
# group_creation_status is creating, not_created, or ready. A rejected initial
# creation leaves this same local conversation at not_created; send again with
# its conversation_id to retry. A successful retry binds the remote thread and
# changes the status to ready.
print(group_convos[0].group_creation_status)
# Groups accept the same 13 IMessageSendStyle values as one-to-one sends on
# both creation and conversation_id replies, with or without the media URL.
# Who is currently connected? (Disconnected conversations stay readable
# with assignment_status == "released"; sends into them return 409.)
connections = identity.list_imessage_assignments()
# Tapbacks target inbound one-to-one or group messages by message_id. The seven
# named reactions include "eyes" ("custom" is rejected locally on send), and a
# new tapback replaces your previous one on the same message part. Group read
# receipts and typing indicators remain unsupported and return 409.
identity.send_imessage_reaction(message_id=msgs[0].id, reaction="like")
# Read receipts, typing indicator, media.
identity.mark_imessage_conversation_read(convos[0].id)
identity.send_imessage_typing(convos[0].id)
upload = identity.upload_imessage_media(
content=open("chart.png", "rb").read(),
filename="chart.png",
content_type="image/png",
)
identity.send_imessage(conversation_id=convos[0].id, media_urls=[upload.media_url])
# Per-identity allow/block rules, interpreted via imessage_filter_mode.
inkbox.imessage_contact_rules.create(
"my-agent", action="block", match_target="+15555550999",
)
Claiming can raise DedicatedIMessageNumberQuotaExceededError (inspect
number_type, limit, current, and upgrade_url),
DedicatedIMessageNumberInventoryPendingError (inspect
retry_after_seconds), or IdempotencyKeyReusedError when a key is
reused with a different request.
Inbound messages, tapbacks, and outbound delivery status arrive via
identity-owned webhook subscriptions — see Webhooks for
the five imessage.* event types.
Agent-to-Agent (A2A)
With an admin-scoped API key, create and manage an invitation that connects an external agent to a fixed bundle of peers:
invite = inkbox.a2a_invitations.create(
["support", "billing"], recipient_email="customer@example.test"
)
page = inkbox.a2a_invitations.list(status="pending")
inkbox.a2a_invitations.revoke(invite.id)
# No API key is required to review an invitation before signup or acceptance:
preview = Inkbox.preview_a2a_invitation(os.environ["INKBOX_A2A_INVITATION"])
# With a claimed agent-scoped key:
inkbox.a2a_invitations.accept(os.environ["INKBOX_A2A_INVITATION"])
An unbound create returns invitation_token, invitation_url, and
agent_handoff_prompt when available. accept() and signup accept either the
exact-origin share URL or a raw token; extract_a2a_invitation_token() is
exported for local normalization. Only the raw token is sent to the API.
A recipient-email-bound create emails the recipient and omits capability fields.
Raw and extracted tokens must match a2ai_ followed by 43 URL-safe characters.
Share links require HTTPS, except for configured localhost/127.0.0.1 URLs.
identity = inkbox.get_identity("coordinator")
public_agents = inkbox.a2a.public_directory(q="research", limit=25)
organization_agents = inkbox.a2a.organization_directory(q="support")
for item in public_agents.items:
print(item.card.name, item.card_url, item.visibility)
identity.a2a_set_publicly_discoverable(True) # admin API key required
identity.a2a_set_allow_public_egress(True)
# Omit direction for the receiver inbox. Use "outbound" for requested work
# or "both" for the complete identity-scoped history.
page = identity.a2a_tasks(
direction="both",
requester_handle="coordinator",
worker_handle="researcher",
state="working",
q="quarterly report",
since="2026-07-01T00:00:00Z",
limit=25,
)
if page.next_cursor:
next_page = identity.a2a_tasks(
direction="both",
requester_handle="coordinator",
worker_handle="researcher",
state="working",
q="quarterly report",
since="2026-07-01T00:00:00Z",
cursor=page.next_cursor,
limit=25,
)
# Iterators preserve every filter while following opaque cursors.
for message in identity.iter_a2a_messages(
direction="outbound",
worker_handle="researcher",
role="agent",
q="revenue",
):
print(message.task_id, message.task_state, message.parts)
# The outbound alias is convenient when only requested work is needed.
sent = identity.a2a_sent_tasks(worker_handle="researcher")
# Context caller/target stays in original-open orientation. Each nested task
# carries its own caller and target, so both directions can run concurrently.
for context in identity.a2a_contexts(direction="both").items:
print(context.name, context.id)
renamed = identity.a2a_update_context(
"context-uuid",
name="Quarterly Research Review",
)
Task keyword filtering returns tasks containing a matching message. Message
filtering returns the individual matching messages with task, context,
requester, and worker provenance. Search covers string and numeric content
values from text and data parts, excludes metadata, and is newest-first
rather than relevance-ranked. role is the message author (caller or
agent), independent of task direction. Task detail exposes message history
and current state.
Directory methods support q, cursor, and limit; iterator variants follow
all pages. Receiver enablement, public egress, and advertised skills accept the
identity's agent-scoped key. Public discoverability, filter-mode, and
contact-rule create/update/delete operations require an admin API key. Use
a2a_reset_skills() to restore default skills.
New contexts immediately expose the persisted name New A2A Session. That
exact default may be replaced asynchronously with a short name based on the
first task message. Either participant can rename the shared context at any
time; a non-default name is not replaced by automatic naming.
Applications should display the returned value as-is. Context-level caller
and target always identify the original opener and recipient. Nested task
participants are authoritative for each task's direction, and multiple tasks
can run concurrently in either direction.
The standard client reuses the existing context_id option. Supplying a
context without a task starts a sibling task; supplying task_id continues
that specific task:
client = identity.a2a_client()
target = client.fetch_card("https://example.test/a2a/researcher/card")
result = client.send(
target,
text="Review the updated findings",
context_id="context-uuid",
)
Cross-endpoint context reuse is supported between Inkbox identities. External A2A services may define different context reuse behavior.
Rule directions are inbound, outbound, or both. Same-organization and
public discovery may imply admission; private cross-organization calls must
pass the requester's outbound policy and the worker's inbound policy. both
applies in either role, and explicit blocks always win.
The standard client authenticates Agent Card retrieval on the configured Inkbox origin. It never sends the Inkbox API key to external card or RPC origins. An explicit external credential is sent only to a same-origin RPC URL.
Credentials
Access credentials stored in the vault through the agent-facing credentials surface. The vault must be unlocked first.
# Unlock the vault (once per session)
inkbox.vault.unlock("my-Vault-key-01!")
identity = inkbox.get_identity("my-agent")
# Discovery — list credentials this identity has access to
for login in identity.credentials.list_logins():
print(login.name, login.payload.username)
for key in identity.credentials.list_api_keys():
print(key.name, key.payload.access_key)
# Access by UUID — returns the typed payload directly
login = identity.credentials.get_login("secret-uuid") # → LoginPayload
api_key = identity.credentials.get_api_key("secret-uuid") # → APIKeyPayload
ssh_key = identity.credentials.get_ssh_key("secret-uuid") # → SSHKeyPayload
# Generic access
secret = identity.credentials.get("secret-uuid") # → DecryptedVaultSecret
Vault Management
Manage the encrypted vault at the org level. Access via inkbox.vault.
# Get vault metadata (key counts, secret counts)
info = inkbox.vault.info()
print(info.secret_count, info.key_count)
# Initialize a new vault (creates primary key + recovery keys)
result = inkbox.vault.initialize("my-Vault-key-01!")
for recovery_key in result.recovery_keys:
print(recovery_key.recovery_code) # save these immediately
# Rotate the vault password
inkbox.vault.update_key("new-Vault-key-02!", current_vault_key="my-Vault-key-01!")
# Rotate using a recovery code (if primary key is lost)
inkbox.vault.update_key("new-Vault-key-02!", recovery_code="recovery-code-here")
# List vault keys
keys = inkbox.vault.list_keys() # all keys
primary_keys = inkbox.vault.list_keys(key_type="PRIMARY")
recovery_keys = inkbox.vault.list_keys(key_type="RECOVERY")
# List secrets (metadata only — no encrypted payloads)
secrets = inkbox.vault.list_secrets()
logins = inkbox.vault.list_secrets(secret_type="login")
# Delete a secret
inkbox.vault.delete_secret("secret-uuid")
# Unlock the vault for decryption (returns an UnlockedVault)
unlocked = inkbox.vault.unlock("my-Vault-key-01!")
secret = unlocked.get_secret("secret-uuid")
print(secret.name, secret.payload)
Access control
Control which identities can access which secrets.
# List access rules for a secret
rules = inkbox.vault.list_access_rules("secret-uuid")
for rule in rules:
print(rule.identity_id)
# Grant an identity access to a secret
inkbox.vault.grant_access("secret-uuid", "identity-uuid")
# Revoke access
inkbox.vault.revoke_access("secret-uuid", "identity-uuid")
Identity Secret Management
Manage vault secrets scoped to a specific identity. These methods create secrets and automatically grant the identity access.
from inkbox.vault.models import LoginPayload, APIKeyPayload
identity = inkbox.get_identity("my-agent")
# Create a secret and auto-grant this identity access
secret = identity.create_secret(
name="CRM Login",
payload=LoginPayload(username="bot@crm.com", password="s3cret"),
description="CRM service account",
)
# Fetch and decrypt a secret
decrypted = identity.get_secret(secret.id)
print(decrypted.payload.username)
# Delete a secret
identity.delete_secret(secret.id)
# Revoke this identity's access (without deleting the secret)
identity.revoke_credential_access(secret.id)
TOTP (one-time passwords)
Add, remove, and generate TOTP codes for login secrets.
# Add TOTP to a login secret (accepts otpauth:// URI or TOTPConfig)
identity.set_totp(secret.id, "otpauth://totp/Example:user?secret=JBSWY3DPEHPK3PXP&issuer=Example")
# Generate the current TOTP code
code = identity.get_totp_code(secret.id)
print(code.code, code.expires_in)
# Remove TOTP from a secret
identity.remove_totp(secret.id)
Org-level Messages and Threads
Access messages and threads directly without going through an identity. Useful for org-wide operations.
# List messages for a mailbox (paginated automatically)
for msg in inkbox.messages.list("abc@inkboxmail.com"):
print(msg.subject)
# Get a single message with full body. Fetching an *inbound* message with
# an API key marks it read server-side (is_read -> True); list, thread, and
# attachment routes do not. Use mark_read for list-only workflows.
detail = inkbox.messages.get("abc@inkboxmail.com", "message-uuid")
print(detail.body_text)
# Send a message from a mailbox
inkbox.messages.send(
"abc@inkboxmail.com",
to=["user@example.com"],
subject="Hello",
body_text="Hi there!",
)
# Update message flags
inkbox.messages.update_flags("abc@inkboxmail.com", "message-uuid", is_read=True)
inkbox.messages.mark_read("abc@inkboxmail.com", "message-uuid")
inkbox.messages.mark_unread("abc@inkboxmail.com", "message-uuid")
inkbox.messages.star("abc@inkboxmail.com", "message-uuid")
inkbox.messages.unstar("abc@inkboxmail.com", "message-uuid")
# Delete a message
inkbox.messages.delete("abc@inkboxmail.com", "message-uuid")
# Get a temporary signed URL for an attachment
attachment = inkbox.messages.get_attachment("abc@inkboxmail.com", "message-uuid", "report.pdf")
print(attachment["url"])
# List threads (paginated automatically)
for thread in inkbox.threads.list("abc@inkboxmail.com"):
print(thread.subject, thread.message_count)
# Get a thread with all messages
thread = inkbox.threads.get("abc@inkboxmail.com", "thread-uuid")
# Delete a thread
inkbox.threads.delete("abc@inkboxmail.com", "thread-uuid")
Org-level Calls
Calls are identity-scoped. Access them via inkbox.calls; transcripts
are folded onto the same resource as inkbox.calls.transcripts(call_id).
# List calls (agent-scoped keys resolve their own identity; admin/JWT
# keys must pass agent_identity_id).
calls = inkbox.calls.list(limit=10)
for call in calls:
print(call.id, call.direction, call.status, call.origin)
# List calls for a specific identity (admin/JWT)
scoped = inkbox.calls.list(agent_identity_id="identity-uuid", limit=10)
# Get a single call
call = inkbox.calls.get("call-uuid")
# Place an outbound call from a dedicated number
placed = inkbox.calls.place(
from_number="+18335794607",
to_number="+15551234567",
client_websocket_url="wss://example.com/ws",
)
# Place an outbound call over the shared iMessage-number pool
from inkbox import CallOrigin
shared = inkbox.calls.place(
to_number="+15551234567",
origination=CallOrigin.SHARED_IMESSAGE_NUMBER,
agent_identity_id="identity-uuid",
)
# List transcript segments for a call
segments = inkbox.calls.transcripts("call-uuid")
for t in segments:
print(f"[{t.party}] {t.text}")
Incoming-call routing
from inkbox import IncomingCallAction
# Read the current incoming-call config
config = inkbox.incoming_call_action.get()
# Route incoming calls to a webhook
inkbox.incoming_call_action.set(
incoming_call_action=IncomingCallAction.WEBHOOK,
incoming_call_webhook_url="https://your-agent.example.com/incoming-call",
)
Org-level Mailboxes
Mailboxes are provisioned atomically by inkbox.create_identity(...)
and removed by identity.delete() (cascade). The inkbox.mailboxes
surface is read + update + search only.
# List all mailboxes in the organisation
mailboxes = inkbox.mailboxes.list()
# Get a specific mailbox
mailbox = inkbox.mailboxes.get("abc-xyz@inkboxmail.com")
print(mailbox.email_address)
print(mailbox.sending_domain) # bare domain the mailbox sends from
print(mailbox.agent_identity_id) # non-null for live customer mailboxes (1:1 invariant)
print(mailbox.storage_used_bytes) # bytes currently stored
print(mailbox.storage_limit_bytes) # plan cap in bytes (binary GiB), or None
# Filter mode now lives on the agent identity — set it via
# identity.update(mail_filter_mode=...). display_name likewise moved to
# the identity; the mailbox PATCH endpoint hard-rejects display_name
# with a 422. To attach a webhook receiver, see "Webhooks" below.
inkbox.get_identity("support-agent").update(mail_filter_mode="whitelist") # admin-scoped key only
# (deprecated) inkbox.mailboxes.update(mailbox.email_address, filter_mode="whitelist")
# Full-text search across messages in a mailbox
results = inkbox.mailboxes.search(mailbox.email_address, q="invoice", limit=20)
for msg in results:
print(msg.subject, msg.from_address)
# To remove a mailbox, delete its owning identity (cascades to the
# linked mailbox AND tunnel; revokes scoped API keys):
inkbox.get_identity("support-agent").delete()
Custom Sending Domains
If your org has registered custom sending domains in the console, list them and (admin-only) set the org default. New mailboxes inherit the org default unless you pass sending_domain to create_identity. Domain registration, DNS records, verification, DKIM rotation, and deletion stay in the console.
from inkbox import SendingDomainStatus
# List custom sending domains for the org (optionally filter by status)
verified = inkbox.domains.list(status=SendingDomainStatus.VERIFIED)
for d in verified:
print(d.id, d.domain, d.status, d.is_default)
# Set the org default — admin-scoped API key only.
# Returns the bare new default domain name (or None when reverted to platform).
new_default = inkbox.domains.set_default("mail.acme.com")
# Pass the platform domain (e.g. "inkboxmail.com" in prod) to revert.
inkbox.domains.set_default("inkboxmail.com") # -> None
Mail clients (IMAP/SMTP)
An Inkbox inbox can also be attached to a regular mail client (Thunderbird, Apple Mail, mutt, …) with the API key you already have. There is no separate credential to create and no SDK call involved — the gateway speaks IMAP and SMTP directly.
| Setting | Value |
|---|---|
| IMAP host | imap.inkboxmail.com |
| IMAP port | 993 (IMAPS / implicit TLS) |
| SMTP host | smtp.inkboxmail.com |
| SMTP port | 465 (SMTPS / implicit TLS) or 587 (STARTTLS) |
| Username | the inbox address (e.g. sales-bot@inkboxmail.com) |
| Password | an identity-scoped API key (ApiKey_...) |
The password is an agent-scoped API key — the same key an identity-scoped
Inkbox(...) client authenticates with. Mint one with
inkbox.api_keys.create(scoped_identity_id=...). Admin-scoped keys are
rejected: one key maps to exactly one mailbox. Revoking the key revokes
mail-client access.
Two constraints that bite in practice:
Frommust be the authenticated inbox address, and exactly one address. Aliases and "send as" identities are rejected.- On the Free plan, signed/encrypted mail (S/MIME, PGP) cannot be sent over SMTP. The required footer can't be injected without breaking the signature, so the send is refused. Send unsigned, or upgrade the plan.
If your client saves its own copy of sent messages, leave that setting on: Inkbox recognizes the copy as the message it already stored, so you get one Sent entry, charged against your storage cap once.
Full setup walkthrough: https://inkbox.ai/docs/capabilities/email/mail-clients
Org-level Phone Numbers
Read, search, and release phone numbers org-wide via inkbox.phone_numbers. Provisioning still goes through an identity — pass agent_handle so the new number is bound to it from the start.
# List all phone numbers in the organisation
numbers = inkbox.phone_numbers.list()
# Get a specific phone number by ID
number = inkbox.phone_numbers.get("phone-number-uuid")
# Provision a new number
number = inkbox.phone_numbers.provision(agent_handle="sales-bot") # local by default
in_ny = inkbox.phone_numbers.provision(agent_handle="sales-bot", state="NY")
# Update incoming call behaviour
inkbox.phone_numbers.update(
number.id,
incoming_call_action="webhook",
incoming_call_webhook_url="https://example.com/calls",
)
inkbox.phone_numbers.update(
number.id,
incoming_call_action="auto_accept",
client_websocket_url="wss://example.com/ws",
)
# Full-text search across transcripts
hits = inkbox.phone_numbers.search_transcripts(number.id, q="refund", party="remote")
for t in hits:
print(f"[{t.party}] {t.text}")
# Release a number
inkbox.phone_numbers.release(number.id)
Tunnels
Bring a local Python process online at a public https://{name}.inkboxwire.com URL via outbound HTTP/2. No inbound port to open, no static IP needed. POSIX only.
with Inkbox(api_key="ApiKey_...") as inkbox:
# Forward to a local HTTP server (edge mode — Inkbox terminates TLS)
listener = inkbox.tunnels.connect(
name="my-app",
forward_to="http://127.0.0.1:8080",
)
print(listener.public_url) # https://my-app.inkboxwire.com
print(listener.status) # idle, connecting, connected, ...
print(listener.is_connected) # local runtime liveness
print(listener.last_connected_at) # aware UTC datetime, or None
listener.wait() # blocks until close()/Ctrl-C
# Or forward to an in-process ASGI app (FastAPI / Starlette / yours)
listener = inkbox.tunnels.connect(name="my-app", forward_to=fastapi_app)
# Passthrough TLS — tls_mode is fixed at identity-create time:
inkbox.create_identity("my-app-pt", tunnel={"tls_mode": "passthrough"})
listener = inkbox.tunnels.connect(
name="my-app-pt",
forward_to="http://127.0.0.1:8080",
)
Async variant (serve_forever() / aclose()) is available for callers already inside an event loop. Pick one pair; don't mix wait/close with the async APIs.
The listener retries transient connect, HELLO, transport, and PING failures with
bounded establishment and exponential backoff. status is one of idle,
connecting, connected, reconnecting, closed, or superseded;
last_connected_at retains the latest successful connection time while the
runtime reconnects. These properties describe this local listener. The
listener.tunnel object is the bootstrap resource snapshot; fetch the tunnel
again when you need current control-plane fields. Authentication rejection and
takeover remain terminal and surface from wait() / serve_forever().
Synchronous close() raises TimeoutError if the runtime thread does not stop
within 30 seconds; avoid calling it from a finally block if that exception
would mask another error.
Tunnels are provisioned atomically by inkbox.create_identity(...);
there is no standalone create / delete / restore /
rotate_secret surface. Read + edit on the resource:
inkbox.tunnels.list()
inkbox.tunnels.get("tunnel-uuid")
inkbox.tunnels.update("tunnel-uuid", metadata={"team": "gtm"})
# Passthrough only:
inkbox.tunnels.sign_csr("tunnel-uuid", csr_pem=csr_bytes)
Data-plane authentication uses the same api_key the Inkbox client
was constructed with — admin-scoped or identity-scoped (matching the
tunnel's identity). Mint a per-agent scoped key via
inkbox.api_keys.create(scoped_identity_id=...). There is no
per-tunnel connect secret to rotate. State (passthrough cert/key,
cached tunnel id) lives under ~/.inkbox/tunnels/{name}/; treat it
like an SSH key dir. forward_to is loopback-only by default; pass
allow_remote_forwarding=True after reviewing the SSRF tradeoff.
Webhooks
Webhook delivery uses a dedicated subscription resource. Each subscription names exactly one owner (a mailbox, a phone number, or an agent identity for iMessage), one HTTPS destination URL, and a non-empty subset of the catalog's event types. Multiple subscriptions on the same owner fan out independently.
The one exception is phone.incoming_call, which is a synchronous
control-plane callback (the response body decides whether Inkbox
answers). That URL still lives on the phone-number resource as
incoming_call_webhook_url.
Subscribing to mail, text, or iMessage events
# Mail subscription: pick the message.* events you want.
inkbox.webhooks.subscriptions.create(
mailbox_id=mailbox.id,
url="https://example.com/hook",
event_types=["message.received", "message.bounced"],
)
# Text subscription: pick the text.* events you want.
inkbox.webhooks.subscriptions.create(
phone_number_id=number.id,
url="https://example.com/texts",
event_types=[
"text.received",
"text.sent",
"text.delivered",
"text.delivery_failed",
"text.delivery_unconfirmed",
],
)
# iMessage subscription: owned by the agent identity (the shared
# pool lines aren't org resources).
inkbox.webhooks.subscriptions.create(
agent_identity_id=identity.id,
url="https://example.com/imessage",
event_types=[
"imessage.received",
"imessage.reaction_received",
"imessage.sent",
"imessage.delivered",
"imessage.delivery_failed",
],
)
# List, update, remove.
subs = inkbox.webhooks.subscriptions.list(mailbox_id=mailbox.id)
inkbox.webhooks.subscriptions.update(subs[0].id, url="https://new/hook")
inkbox.webhooks.subscriptions.delete(subs[0].id)
Available event types:
| Channel | event_type values |
|---|---|
message.received, message.sent, message.forwarded, message.delivered, message.bounced, message.failed |
|
| Phone text | text.received, text.sent, text.delivered, text.delivery_failed, text.delivery_unconfirmed |
| iMessage | imessage.received, imessage.reaction_received, imessage.sent, imessage.delivered, imessage.delivery_failed |
Server-side validation: exactly one of mailbox_id /
phone_number_id / agent_identity_id must be set; event_types
must be non-empty and distinct; every event type must belong to the
owner's channel (mailbox -> message.*, phone number -> text.*,
agent identity -> imessage.*). On create the SDK mirrors the
structural checks (XOR owner, non-empty, distinct, no
phone.incoming_call) plus the message. / text. / imessage.
prefix check, so most shape mistakes surface as ValueError before
the request leaves the client. The server remains authoritative for the exact event-name
enum, so a typo with a valid prefix (e.g. message.received_typo)
passes the SDK's check and is rejected as 422 by the server. On
update the SDK also rejects mixed event families. Owner compatibility
remains server-validated because the SDK doesn't know the owner FK from a
subscription ID alone.
Conversation context
Opt a subscription into per-class conversation history on received
events (message.received, text.received, imessage.received) by
passing context_config. Each class (email, texts, calls) takes a
count mode (last N items, 1..50) or a window mode (last H hours,
1..168); omit a class to leave it unconfigured. Conversation context is
not supported for A2A subscriptions.
inkbox.webhooks.subscriptions.create(
mailbox_id=mailbox.id,
url="https://example.com/hook",
event_types=["message.received"],
context_config={
"email": {"mode": "count", "count": 10},
"texts": {"mode": "window", "hours": 24},
},
)
# update() is tri-state: omit context_config to leave it unchanged, pass a
# dict to replace it, or pass None to clear it.
inkbox.webhooks.subscriptions.update(sub.id, context_config=None)
Received-event payloads then carry an optional data["context"] keyed by
class. Optional fields are omitted when empty (never null) — read
with .get(...). A skipped
class ships items: [] plus a skipped reason; call transcript entries
are either turns or an abridgment marker, discriminated on
"marker" in entry:
# payload is a cast MailWebhookPayload / TextWebhookPayload / ... (see below)
context = payload["data"].get("context")
if context:
email = context.get("email")
if email:
if email.get("skipped"):
logger.info("no email context: %s", email["skipped"])
for item in email["items"]:
logger.info("%s %s", item["direction"], item.get("subject"))
calls = context.get("calls")
if calls:
for call in calls["items"]:
for entry in call["transcript"]:
if "marker" in entry:
logger.info("… %s turns abridged", entry["omitted_turns"])
else:
logger.info("%s: %s", entry.get("party"), entry.get("text"))
The config types (WebhookContextConfig, WebhookContextClassConfig) and
the payload wire types (WebhookContextWire, WebhookContextBlockWire,
WebhookTranscriptEntryWire, …) are exported from inkbox.
Incoming-call webhooks (still per-number)
# Route incoming calls to a webhook. The response body controls call routing.
inkbox.phone_numbers.update(
number.id,
incoming_call_action="webhook",
incoming_call_webhook_url="https://example.com/calls",
)
Wire shapes
Every mail and text payload uses the standard {event_type, timestamp, data} envelope. data["contacts"] (mail and text) and
data["agent_identities"] are always present, possibly empty.
agent_identities mirrors contacts but matches active agent
identities in the same org. On mail, each list entry carries a
bucket: "from" | "to" | "cc" | "bcc" plus address; receivers
should pair to the source field by (bucket, address).
data["message"]["bcc_addresses"] is populated only on outbound
events. Every resolved contact carries active memory text, newest
first, in memories; use match.get("memories", []) for replayed
payloads that predate contact memories. This is separate from the
optional conversation context.
name is None when the contact has no name on file -- a contact
created automatically from an inbound message has an id and
memories before anyone gives it a name. It never falls back to the
phone number or email address, so guard it before addressing someone
by name.
On inbound message.received, data["message"] carries the plain-text
body: the whole message when it fits the size cap, otherwise a prefix
with body_truncated: true and body_state: "truncated" (else
"complete"). When truncated, fetch the full message by id:
inkbox.messages.get(message["email_address"], message["id"]). These
fields are present-with-null on non-received events, and absent on
payloads predating the feature — read with .get(...).
Phone-text payloads carry several fields for group sends:
text_message["recipients"]--Noneon inbound, a one-element list on outbound 1:1, multiple entries on group outbound.text_message["remote_phone_number"]--Noneon group outbound (the per-recipient state is inrecipients[]).data["recipient_phone_number"]-- set on outbound group lifecycle events, names the recipient the event is about.Noneon inbound and on 1:1 outbound.
The inbound-call payload is flat -- no envelope -- and carries
contacts: list[WebhookContact] and agent_identities: list[WebhookAgentIdentity] at the top level.
Receiving webhooks (typed)
The SDK exports TypedDict wire shapes for every payload. Pair verify_webhook with cast(TextWebhookPayload, json.loads(body)) and discriminate on event_type:
import json
from typing import cast
from inkbox import (
MailWebhookPayload,
PhoneIncomingCallWebhookPayload,
TextWebhookPayload,
verify_webhook,
)
# FastAPI
@app.post("/hooks/mail")
async def mail_hook(request: Request):
raw_body = await request.body()
if not verify_webhook(payload=raw_body, headers=request.headers, secret="whsec_..."):
raise HTTPException(status_code=403)
payload = cast(MailWebhookPayload, json.loads(raw_body))
for match in payload["data"]["contacts"]:
logger.info(
"%s %s -> %s (%s)",
match["bucket"], match["address"], match["name"], match["id"],
)
@app.post("/hooks/text")
async def text_hook(request: Request):
raw_body = await request.body()
if not verify_webhook(payload=raw_body, headers=request.headers, secret="whsec_..."):
raise HTTPException(status_code=403)
payload = cast(TextWebhookPayload, json.loads(raw_body))
match payload["event_type"]:
case "text.delivery_failed":
msg = payload["data"]["text_message"]
recipient = payload["data"]["recipient_phone_number"] or msg["remote_phone_number"]
logger.error(
"SMS to %s failed: %s (%s)",
recipient, msg["error_code"], msg["error_detail"],
)
case "text.delivered":
# delivery_status, sent_at, delivered_at are all populated.
...
case "text.received":
for contact in payload["data"]["contacts"]:
logger.info("inbound from known contact %s", contact["id"])
for agent in payload["data"]["agent_identities"]:
logger.info("inbound from agent identity %s", agent["agent_handle"])
Wire shapes are intentionally snake_case (the raw JSON body, not the SDK's parsed dataclasses) so json.loads(body) round-trips into the TypedDict without a transformer. Enum-valued fields like direction, status, and delivery_status are Literal[...] string unions rather than the SDK's StrEnums — json.loads produces bare strings, and Literal unions narrow cleanly under mypy / pyright.
API errors
All REST endpoint failures raised as InkboxAPIError retain the optional
Support Agent instructions returned by the API. This also applies to specialized
subclasses and remapped identity or tunnel errors; existing exception text and
detail remain unchanged.
from inkbox import InkboxAPIError
try:
inkbox.get_identity("unknown")
except InkboxAPIError as error:
print(error.detail)
if error.agent_support:
print(f"Support: {error.agent_support}")
Whoami
# Check the authenticated caller's identity
info = inkbox.whoami()
print(info.auth_type) # "api_key" or "jwt"
print(info.organization_id)
# Narrow by auth type
if isinstance(info, inkbox.WhoamiApiKeyResponse):
print(info.key_id, info.label)
elif isinstance(info, inkbox.WhoamiJwtResponse):
print(info.email, info.org_role)
Signing Keys
Signing keys are per agent identity. Create/rotate or check status via the
identity (or inkbox.signing_keys.create_or_rotate(agent_handle) /
get_status(agent_handle)). The plaintext is returned once.
identity = inkbox.get_identity("support-agent")
# Create or rotate this identity's webhook signing key (plaintext returned once)
key = identity.create_signing_key()
print(key.signing_key) # save this immediately
# Check whether a key is configured
status = identity.get_signing_key_status()
print(status.configured, status.created_at)
# The FIRST webhook subscription for a keyless identity returns its secret once:
created = inkbox.webhooks.subscriptions.create(
mailbox_id=identity.mailbox.id,
url="https://example.com/hooks/mail",
event_types=["message.received"],
)
if created.signing_key is not None:
print(created.signing_key) # save this immediately — shown only once
# (deprecated) org-level: inkbox.create_signing_key()
Verifying Webhook Signatures
Use verify_webhook to confirm that an incoming request was sent by Inkbox.
from inkbox import verify_webhook
# FastAPI
@app.post("/hooks/mail")
async def mail_hook(request: Request):
raw_body = await request.body()
if not verify_webhook(
payload=raw_body,
headers=request.headers,
secret="whsec_...",
):
raise HTTPException(status_code=403)
...
# Flask
@app.post("/hooks/mail")
def mail_hook():
raw_body = request.get_data()
if not verify_webhook(
payload=raw_body,
headers=request.headers,
secret="whsec_...",
):
abort(403)
...
Examples
Runnable example scripts are available in the examples/python directory:
| Script | What it demonstrates |
|---|---|
register_agent_identity.py |
Create an identity with a linked mailbox and phone number |
agent_send_email.py |
Send an email and a threaded reply |
read_agent_messages.py |
List messages and threads |
create_agent_mailbox.py |
Create, update, search, and delete a mailbox |
create_agent_phone_number.py |
Provision, update, and release a number |
list_agent_phone_numbers.py |
List all phone numbers in the org |
read_agent_calls.py |
List calls and print transcripts |
receive_agent_email_webhook.py |
Register and delete a mailbox webhook |
receive_agent_call_webhook.py |
Register, update, and delete a phone webhook |
License
MIT
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