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Auto refresh helpdesk ticket tree views

Project description

Module to automatically refresh the main helpdesk.ticket tree view.

Table of contents

Configuration

Enable or disable the auto refresh feature in helpdesk configuration page. Configuration -> Helpdesk tab. If enabled, you can set the refresh interval time in seconds, which are 30 by default.

Usage

To use this module, you need to have the configuration helpdesk_autorefresh_enabled field enabled in the Helpdesk Settings. Then, when you open the Helpdesk Tickets tree view, it will automatically refresh every configured interval.

Known issues / Roadmap

There are no issues for the moment.

Bug Tracker

Bugs are tracked on GitLab Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits

Authors

  • SomIT SCCL

  • Som Connexio SCCL

Contributors

Maintainers

This module is maintained by the OCA.

Odoo Community Association

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

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