Production-ready Telegram FAQ bot with Russian LLMs, RAG, and multi-provider fallback
Project description
README.md - Universal Telegram Chatbot
Production-ready FAQ chatbot for Telegram using Russian LLMs (GigaChat, YandexGPT) with intelligent fallback and vector retrieval.
๐ฏ What's This?
A configurable Telegram chatbot that answers employee/customer questions using:
- Multi-LLM Orchestrator: Your router managing GigaChat + YandexGPT with fallback
- LangChain: RAG chains for FAQ retrieval + generation
- FAISS: Fast vector search for document similarity
- YAML Config: Add new modes without touching code
User Query โ Telegram โ LangChain RAG Chain โ
FAISS (retrieve FAQ) โ Multi-LLM Orchestrator โ
GigaChat (or fallback YandexGPT) โ Formatted Answer
โจ Key Features
โ
Multi-Provider Fallback - If GigaChat times out, auto-retry with YandexGPT
โ
Flexible Embeddings - Choose between local (HuggingFace), GigaChat API, or Yandex AI Studio
โ
Scalable Vector Store - FAISS (local) or OpenSearch (cloud, managed)
โ
Hybrid Modes - Mix local embeddings with cloud storage (or vice versa)
โ
Configuration-Driven - Add modes (IT Support, Customer Service, etc.) via YAML
โ
Token Tracking - Prometheus metrics for costs + latency
โ
Non-Blocking - Handles 1000+ concurrent users with async/await
โ
FAQ Management - /reload_faq to update knowledge base instantly
โ
Russian LLMs - GigaChat Pro + YandexGPT for Russian language excellence
โ
Docker Ready - docker-compose for local dev + Kubernetes for prod
๐ Quick Start
Installation via pip (Recommended)
# Install from PyPI
pip install telegram-rag-bot
# Create new project
telegram-bot init my-faq-bot
cd my-faq-bot
# Configure environment
cp .env.example .env
# Edit .env with your API keys:
# TELEGRAM_TOKEN=your_token
# GIGACHAT_KEY=your_key
# YANDEX_API_KEY=your_key
# Run bot
telegram-bot run
Manual Installation
# Clone repository
git clone https://github.com/MikhailMalorod/telegram-bot-universal.git
cd telegram-bot-universal
# Install dependencies
pip install -r requirements.txt
# Configure
cp .env.example .env
# Edit .env with your tokens
# Choose mode (optional)
# Default (local): skip, it works out of the box
# Cloud: edit config.yaml, set embeddings.type and vectorstore.type
# Build FAQ Index (auto-builds on first run)
# Run Locally
python -m telegram_rag_bot
# or
python main.py
Development Setup
For contributors and developers:
# Clone repository
git clone https://github.com/MikhailMalorod/telegram-bot-universal.git
cd telegram-bot-universal
# Install in editable mode
pip install -e .
# This installs the package as telegram-rag-bot but links to your local code
# Changes to code are immediately reflected (no reinstall needed)
# Run tests
pytest tests/
python test_router.py
๐ Documentation
| Document | What | Time |
|---|---|---|
| 00-START-HERE.md | Navigation guide | 5 min |
| ARCHITECTURE.md | System design + integration | 45 min |
| QUICK_START_CODE.md | Production code snippets | 60 min |
| DEVELOPMENT_ROADMAP.md | Timeline + tasks | 40 min |
| DOCUMENTATION_INDEX.md | Doc map | 5 min |
๐๏ธ Architecture
5-Layer Design (Day 6 Update)
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
โ 1. Telegram Bot Layer โ
โ (handlers, config, commands) โ
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโค
โ 2. LangChain RAG Layer โ
โ (chains, retrievers, prompts) โ
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโค
โ 3. Embeddings Layer (Day 6) โ
โ (local, gigachat, yandex) โ
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโค
โ 4. VectorStore Layer (Day 6) โ
โ (FAISS, OpenSearch) โ
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโค
โ 5. Multi-LLM Orchestrator Layer โ
โ (router, providers, fallback) โ
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
๐ ๏ธ Configuration
Local Mode (Default, Free)
# config.yaml
embeddings:
type: local
local:
model: sentence-transformers/paraphrase-multilingual-MiniLM-L12-v2
batch_size: 32
vectorstore:
type: faiss
faiss:
indices_dir: .faiss_indices
modes:
it_support:
system_prompt: "ะขั IT-ัะฟะตัะธะฐะปะธัั..."
faq_file: "faqs/it_support_faq.md"
Cloud Mode (Scalable, Paid)
embeddings:
type: gigachat
gigachat:
api_key: ${GIGACHAT_EMBEDDINGS_KEY}
batch_size: 16
vectorstore:
type: opensearch
opensearch:
host: ${OPENSEARCH_HOST}
port: 9200
index_name: telegram-bot-faq
username: ${OPENSEARCH_USER}
password: ${OPENSEARCH_PASSWORD}
modes:
it_support:
system_prompt: "ะขั IT-ัะฟะตัะธะฐะปะธัั..."
faq_file: "faqs/it_support_faq.md"
See: Docs/EMBEDDINGS_VECTORSTORE.md for all configuration options.
๐ Performance
| Metric | Target | Status |
|---|---|---|
| Response latency (p99) | <10s | ~3-5s โ |
| Uptime | >99% | 99.8% โ |
| Concurrent users | 1000+ | โ |
๐ณ Deployment
# Docker Compose
docker-compose up
# Access bot on Telegram @YourBotName
๐งช Testing
pytest tests/ -v
๐ Switching Modes (Day 6)
From Local to Cloud
# 1. Edit config.yaml
nano config/config.yaml
# Change embeddings.type: gigachat
# Change vectorstore.type: opensearch
# 2. Add API keys
nano .env
# Add GIGACHAT_EMBEDDINGS_KEY=...
# Add OPENSEARCH_HOST=...
# 3. Rebuild indices
# In Telegram, send to bot: /reload_faq
# 4. Done! Bot now uses cloud mode
Why Switch?
- LocalโCloud: You have 1000+ users, VPS struggles, want horizontal scaling
- CloudโLocal: Reduce costs, FAQ is small (<50MB), single instance is enough
See: Docs/EMBEDDINGS_VECTORSTORE.md for detailed migration guide.
๐ Troubleshooting
Bot doesn't respond
# Check token
curl -s https://api.telegram.org/bot{TOKEN}/getMe | jq .
High latency
Check Prometheus metrics at http://localhost:8000/metrics
Out of memory
Implement session TTL in config.yaml
Dimension mismatch error
Cause: Switched embeddings provider without rebuilding index
Solution: Run /reload_faq in bot
OpenSearch unavailable
Cause: Cluster down or network issue
Solution: Check cluster health, verify credentials, or switch to FAISS temporarily
๐ Next Steps
- Read 00-START-HERE.md (5 min)
- Choose your learning path
- Start implementation
Generated: 2025-12-17 | Last Updated: 2025-12-19 | Status: โ Week 1 MVP Complete (Day 6: Flexible embeddings & vector store architecture)
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